FEATURES

Four mechanisms. And a phone number nobody else has.

Everything below is how the product actually works, not aspiration. Each mechanism is demoable live on a call.

01 · KIOSK LOCKDOWN

Locked until the session is paid.

A lightweight agent runs on every bay PC. It keeps the machine locked outside paid sessions, exchanges a station-scoped token for short-lived credentials, and only launches the simulator software after payment is verified server-side.

—PIN check-in from the confirmation email unlocks the bay
—Session state machine: pending → ready → launching → active → completed
—Heartbeat monitor: 90 seconds of silence flags the session and triggers recovery
—Every command sent to the bay is logged and auditable
BAY 04 · KIOSK LOCKED

Enter your PIN to start

4 8 2 ·
HEARTBEAT 3s AGO · AGENT v2.4 · TOKEN SCOPED TO STATION
HILLTOP GOLF LOUNGE

Bay 2 · Friday, Jul 10

6:00p
$45
7:00p
$55
8:00p
$55
1 hr · peak pricing $55.00
Pay with Apple Pay Split the bill · Gift card · Wallet
02 · BOOKING

Priced per station, per day, per slot.

Friday 7pm on the Trackman bay is not Tuesday 10am on Bay 6, and the price grid knows it. Three-tier resolution (station → venue → hourly rate), with the final charge recomputed on the server at checkout so a client can never manipulate it.

—Slot held for the customer during the whole checkout window
—Double-booking is impossible at the database layer, not just the UI
—Wallet, gift cards, league hours, and promos combine on one checkout
—Split-the-bill via tokenized links, so invitees pay without an account
03 · WALK-INS & EXTENSIONS

Empty bay? It sells itself.

Unscheduled traffic becomes a paid session at the counter or the kiosk. A walk-in arriving twelve minutes into a slot pays for the minutes that remain. Proration is automatic, and the money lands on the same Stripe rails as every booking.

—Tap to Pay on iPhone, no extra card hardware at the counter
—Mid-session extensions charge only the additional minutes
—Session starts the moment payment confirms and the agent unlocks the bay
WALK-IN · BAY 07 · RACING

7:12 pm → 8:00 pm

48 min · prorated $44.00
Tap to Pay SESSION STARTS ON CONFIRMATION
04 · CONTROL ROOM

Every bay, every session, one screen.

Live status for the whole floor: session timers, heartbeat lag, and revenue today. One-tap extend, comp, end, or transfer. Multi-location operators get the same view rolled up across every venue, with branding cascading from the account down.

control.simbook.io · hilltop-golf
Bay 01 LIVE
00:42:17 paid · heartbeat 2s
Bay 02 BOOKED
7:00 PM next: J. Alvarez · 2 hr
Bay 03 IDLE
— locked · agent ok
Bay 04 FLAGGED
SILENT 94s recovery: retry → alert staff
REVENUE TODAY $1,284 SESSIONS 31 UTILIZATION 72% 3 VENUES · ACCOUNT ROLLUP
05 · 24/7 LIVE SUPPORT

Your customers call us. Not you.

On the Full Service plan, the support number on every kiosk rings simbook, around the clock. Because our agent already runs the bay PC, we don't diagnose over the phone: we remote in and fix it while the customer stands there. Built for venues running without staff on site.

—A real person answers, 24/7, for end customers and your staff alike
—Secure remote access through the same agent that runs lockdown
—Lost minutes credited to the session automatically
—First and only service of its kind in the simulator industry
The full 24/7 support story →
LIVE CALL · BAY 03 · 11:04 PM

"The screen froze mid-round."

11:04 · ANSWERED BY SIMBOOK SUPPORT 11:05 · REMOTE SESSION INTO BAY 03 11:08 · SIM RESTARTED · SESSION RESUMED 4 MIN CREDITED · VENUE NEVER CALLED

Every mechanism on this page, demoed live.

Thirty minutes, your venue's numbers, no deck. We'll lock and unlock a real bay on the call.

Book a demo