Slot held during checkout. Price recomputed on the server, so the client can't touch it.
Confirmation email carries a 4-digit kiosk PIN. No app, no QR, no friction.
PIN at the kiosk checks them in. The agent unlocks the PC and launches the sim.
Heartbeats every few seconds. Silence for 90 seconds flags the session and triggers recovery.
Want more time? The extension bills for exactly the extra minutes, on the same rails.
On Full Service, the number on the kiosk rings us, 24/7. A frozen launch monitor at 11 PM gets fixed by a human remoting into the bay PC while your customer waits minutes, not days. No refund, no bad review, no call to you.
How 24/7 support works →"The screen froze mid-round."
A 4-bay golf lounge and a 12-rig racing center don't run the same way. Stations, pricing, leagues and kiosk flows are configured per type — hybrid venues run both from the same schedule.
See your venue type →Specialized tools for different venue responsibilities, in one hacktivist environment — designed so the platform can increasingly understand more of the business. See the platform →
Bring your current stack and we'll map exactly which tools simbook replaces, live on the call.
Book a demo