SIMBOOK — BOOKING, COMMERCE & VENUE OPERATIONS

Your bays don't unlock until they're paid.

The front desk, reservation book, POS and session clock of the venue — one system that decides whether a bay starts, with a 24/7 human behind it.

Book a demo See how it works →
TODAY · FRONT DESK EXAMPLE DAY
09:00 BAY 01 League block · week 6 PAID
10:05 BAY 04 In session · 42:11 remaining $48.00
11:30 BAY 02 Held · checkout in progress HELD
12:15 RIG 03 Walk-in · tap to pay · prorated from 12:18 $30.00
13:00 BAY 04 Booked online · kiosk PIN issued CONFIRMED
PRICE COMPUTED SERVER-SIDE · SETTLED TO THE MINUTE
LOCKDOWN PCs stay locked until a paid session starts
HEARTBEAT A silent kiosk is flagged within 90 seconds
PRORATION Walk-ins and extensions billed to the minute
24/7 SUPPORT Your customers call us and we remote in to fix it
ONE SYSTEM, WHOLE FLOOR

From booked to unlocked to paid, without a staff member touching it.

01 Kiosk lockdown A per-PC agent keeps the bay locked, launches the sim when a paid session checks in, and reports a heartbeat the whole time. →
02 Booking & walk-ins Per-station, per-day, per-slot pricing recomputed server-side at checkout. Walk-ins pay by Tap to Pay and start immediately. →
03 Control room Every bay, session timer and command log on one screen — one-tap extend, end, or transfer, rolled up across locations. →
04 24/7 live support Your customers call us directly, day or night, and we remote into the bay PC and fix it mid-session. →
ANATOMY OF A SESSION

What happens when a customer books Bay 04.

01 · BOOK PAID

Slot held during checkout. Price recomputed on the server, so the client can't touch it.

02 · CONFIRM PIN

Confirmation email carries a 4-digit kiosk PIN. No app, no QR, no friction.

03 · UNLOCK 10:05

PIN at the kiosk checks them in. The agent unlocks the PC and launches the sim.

04 · MONITOR 90s

Heartbeats every few seconds. Silence for 90 seconds flags the session and triggers recovery.

05 · SETTLE +12 MIN

Want more time? The extension bills for exactly the extra minutes, on the same rails.

NOBODY ELSE OFFERS THIS

Run unstaffed. We answer the phone.

On Full Service, the number on the kiosk rings us, 24/7. A frozen launch monitor at 11 PM gets fixed by a human remoting into the bay PC while your customer waits minutes, not days. No refund, no bad review, no call to you.

How 24/7 support works →
INCOMING · BAY 03 · 11:04 PM

"The screen froze mid-round."

11:04 PM · CALL ANSWERED BY SIMBOOK 11:05 PM · REMOTE SESSION INTO BAY 03 11:08 PM · SIM RESTARTED · SESSION RESUMED TIME CREDITED AUTOMATICALLY · VENUE NOT CALLED
BUILT FOR YOUR FLOOR

Golf bays, racing rigs, or both under one roof.

A 4-bay golf lounge and a 12-rig racing center don't run the same way. Stations, pricing, leagues and kiosk flows are configured per type — hybrid venues run both from the same schedule.

See your venue type →
Indoor golf HOURLY BAYS · LEAGUES · MEMBER PIN
Sim racing PER-RIG SESSIONS · WALK-IN HEAVY
Hybrid floors BOTH TYPES · ONE SCHEDULE
WORKS WITH HACKTIVIST

The front-of-house layer of a larger venue stack.

simpull Racing control alongside simbook's floor — grids, self-serve rigs and race nights in the same venue stack. → simcenter Technology monitoring and operational support around the venue environment simbook runs on. →

Specialized tools for different venue responsibilities, in one hacktivist environment — designed so the platform can increasingly understand more of the business. See the platform →

Thirty minutes. Your venue's numbers. No deck.

Bring your current stack and we'll map exactly which tools simbook replaces, live on the call.

Book a demo